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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dana Juveland

March 22, 2023

5  out of  5 rating by Dana Juveland
"Very accommodating and thorough finding the best insurance at affordable rates. Went above & beyond for us after hours to ensure we were able to purchase our new vehicle the next day!"

Kelly Terlouw

November 11, 2022

5  out of  5 rating by Kelly Terlouw
"Brent and his assistant went out of their way to help us, on short notice and on a busy day, with a State Farm-related issue even though we're not his clients. I highly recommend their prompt and professional service!"

Brandon Shafer

July 20, 2022

5  out of  5 rating by Brandon Shafer
"Had the pleasure of working with Cheyenne and witnessing the absolute Magic she worked with my auto insurance! She managed to save me on monthly payments and get me better coverage than I had 10 of 10 would definitely recommend you give her a call!"

Amy Nickel

April 28, 2022

5  out of  5 rating by Amy Nickel
"Very friendly and easy to work with. Had my 1sr home owners claim last year. They where very fast at getting things resolved."

Kyla Clevenger

April 22, 2022

5  out of  5 rating by Kyla Clevenger
"Shantel is one of the most helpful people I’ve ever came across at State Farm in the 19 years I’ve been a customer. She goes above and beyond! I never dread having to call their office because they are all a joy to work with!"

Frank Loutsch

April 21, 2022

5  out of  5 rating by Frank Loutsch
"Very helpful and treated us very well. Worked hard to compare what we had and what they could do for us. Cheyenne was very knowledgeable and helpful. Brent explained options to us and did not pressure us into anything. Everyone in the office is always friendly and helpful. Would recommend them to anyone"

Phyllis Morris

April 20, 2022

5  out of  5 rating by Phyllis Morris
"Brent is VERY knowledgable and if he doesn't know the answer he will find it. Having gone through a very tough time Brent was nothing short of AMAZING! Actually the whole staff is AWESOME!!! I highly recommend them!"

Amanda Martin

April 20, 2022

5  out of  5 rating by Amanda Martin
"Always a pleasure working Brent and Shantel! Always enjoy going into the office! Very quick with response to change requests."

Holly Honnold

April 4, 2022

5  out of  5 rating by Holly Honnold
"Very helpful and friendly!!!"

Alicia Blankenfeld

March 31, 2022

5  out of  5 rating by Alicia Blankenfeld
"They go above and beyond! Brent answered all our questions and made recommendations on what we have and will need. Best small town service we could ever ask for."

Frank Shults

March 2, 2022

5  out of  5 rating by Frank Shults
"Brent and Shantel are welcoming, friendly, and obviously very competent."

Libby Smith

February 24, 2022

5  out of  5 rating by Libby Smith
"Just switched my insurance over to State Farm. Cheyenne provided me with great customer service on top of saving me almost $800 over 6 months. Cheyenne made the switch very easy and personable Highly recommend working with Cheyenne, she is new to the insurance world but she is very knowledgeable and professional."

Karen Sleeuwenhoek

February 14, 2022

5  out of  5 rating by Karen Sleeuwenhoek
"Always friendly and extremely knowledgeable !"


February 14, 2022

5  out of  5 rating by KALI SHOOK
"Everyone working with me made me feel like royalty! They were so attentive of what I wanted, and not pushy in regards to any bundles. Highly recommend!"

Barbara Suchy

March 16, 2021

5  out of  5 rating by Barbara Suchy
"During the storm last August they were here immediately to take care of business.. Everytime I've bought a new vehicle I've been able to make changes over the phone. They are so helpful! Very friendly!"

Derrick Sears

November 25, 2019

5  out of  5 rating by Derrick Sears
"Very friendly staff and extremely knowledgeable. Also very fast to get you any needed information or changes that need to made."

Shannon Geisinger

March 7, 2019

5  out of  5 rating by Shannon Geisinger
"I don't have enough good things to say about State Farm Insurance, and Brent Nickel's team. I've had to use them twice on two different houses to fix a hail-damaged roof. This last time, the three contractors I talked to mentioned, on more than one occasion, that my insurance was treating me right. Other companies they were working with and they had to fight to do the right thing for the client. The adjusters were great. The staff at Brent Nickel answered all my questions in a friendly, informative manner. They sent papers when I needed them, via email or snail mail. They worked with me when my car was keyed to get the body work done. Maybe other insurance companies are cheaper, but my coverage is great, and it made all the difference in an already stressful situation."

Andrew McDaniel

August 2, 2018

5  out of  5 rating by Andrew McDaniel
"Brent and team are great to work with! They went above and beyond in helping me through an entire interior house remodel after a pipe burst while I lived 8 hours away. Would recommend this agency to everyone!"