State Farm® Insurance Agent Brent Nickel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Clements
March 18, 2026
5
out of
5
rating by Daniel Clements
"We use them for our personal and our church insurance needs. Brent is extremely knowledgeable about his products. His office staff are always kind and very helpful with our needs."
We responded:
"Thank you, Daniel, for trusting us with both your personal and church insurance needs. We’re glad Brent’s knowledge and our office team’s help have made a positive difference. We appreciate your kind words and are always here whenever you need assistance. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
lizzy
March 17, 2026
5
out of
5
rating by lizzy
"Emma was truly such a wonderful saleswoman, she had my best interest the entire way through and through. Made a high stress situation a lot more easy going and made sure I got the best deal!"
Jeff Stevens
March 14, 2026
5
out of
5
rating by Jeff Stevens
"Have been with State Farm for insurance needs for many years. Shantel has always dealt with anything I ask of her promptly and efficiently."
We responded:
"Thank you, Jeff. We appreciate your long-term loyalty to State Farm and are delighted Shantel has handled your needs promptly and efficiently. We’ll share your kind words with her and are always here to help whenever you need us. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Kaitlyn Hildebrand
March 12, 2026
5
out of
5
rating by Kaitlyn Hildebrand
"I worked with Emma to get quotes on switching my auto insurance and adding home insurance, and I could not have asked for a better rep! She kindly explained everything in detail to me, and made sure I understood the information I was receiving. I would highly recommend working with Emma!"
We responded:
"Thank you so much for your kind words, Kaitlyn! We're thrilled Emma provided clear, helpful guidance while you switched your auto insurance and added home coverage. We’ll be sure to pass your recommendation along to her — she’ll be delighted to hear it. If you need anything else in the future, please don’t hesitate to reach out. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Amber Jaworski
March 9, 2026
5
out of
5
rating by Amber Jaworski
"Emma was great to work with. She was knowledgeable and persistent in helping me make the right decision for insurance. I appreciated her patience and her ability to support me with all my questions. I really enjoyed Emma’s ability to talk insurance and also bring the personal side that we don’t see as often anymore in customer care. Keep up the great work Emma!"
We responded:
"Thank you, Amber, for taking the time to leave this thoughtful review. We're thrilled Emma provided knowledgeable, patient, and personable service and helped you find the right coverage. We will share your compliments with her; she’ll be encouraged to keep delivering that level of care. We appreciate your trust and kind words. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Doug Zerba
March 9, 2026
5
out of
5
rating by Doug Zerba
"Great insurance Great price it was nice to find a company that treats you like a human being. I highly recommend 👌"
We responded:
"Thanks so much, Doug! We’re thrilled you had a great experience and felt treated like a person while finding a great price. We appreciate your recommendation and are here whenever you need anything. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Becky McDaniel
March 5, 2026
5
out of
5
rating by Becky McDaniel
"State Farm has been my insurance company for over 50 years. I've had claims and Brent has always did what he could to help. I've taken over my parents affairs and Brent helped us navigate all of that. There's a lovely receptionist who is very knowledgeable AND very nice. If you aren't getting personal service from your insurance company, you should try Brent Nikkel State Farm!"
We responded:
"You are so kind. We love helping great customers like you. "
G Witz
March 4, 2026
5
out of
5
rating by G Witz
"If you're looking for an insurance agent that truly cares about the customer, look no further! Brent Nickel State Farm does an amazing job helping the customers not only find the right coverage, but also make adjustments to the policies. Jamie goes above and beyond and provides the best customer service. I've brought questions about my policies to him and he takes the time not just to find the answer, but also makes sure I understand the answer. So thankful for the team at Brent Nickel State Farm!"
We responded:
"Thank you so much for the kind words and the 5-star review. We’re thrilled Jamie and the team at Brent Nickel State Farm have been able to help you find the right coverage and clearly explain your policy details. Your trust and recommendation mean a lot to us. If you ever need anything else, we’re always happy to assist by phone or in the office. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Rose Shepard
March 3, 2026
5
out of
5
rating by Rose Shepard
"Emma was great to work with. She had everything ready when I came in to sign the papers."
We responded:
"Thank you, Rose, for the kind review. We're glad Emma made the signing quick and easy and had everything ready when you arrived. We'll be sure to share your compliments with her. We appreciate you choosing us. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Melissa Current
March 3, 2026
5
out of
5
rating by Melissa Current
"Shantel is great to work with. She is very quick to respond to my emails or calls. If I have a question about something she always gets an answer for me. Brent is also great to work with. I have been a customer for many, many years."
We responded:
"Thank you, Melissa — we appreciate your kind words and your many years as a customer. We're glad Shantel and Brent have been responsive and helpful when you need answers. Please reach out anytime; we're here to help. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Aaron's channel
March 3, 2026
5
out of
5
rating by Aaron's channel
"Jamie has been an absolute joy to work with, very helpful and what questions he was unable to help with was willing to find out and get back to with answers very quickly! Overall very pleased!"
We responded:
"Thank you for the wonderful 5-star review — we’re so glad Jamie was helpful and quick to follow up with answers. We’ll pass your praise along to him and appreciate you taking the time to share your experience. We look forward to helping you again. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Dorothy Crago
March 2, 2026
5
out of
5
rating by Dorothy Crago
"I worked with Emma and Michelle and was very happy and the service was fast thank you"
We responded:
"Thank you for your kind review, Dorothy. We’re thrilled Emma and Michelle provided fast, attentive service and that you were very happy. We appreciate you taking the time to share this and look forward to helping you again soon. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Brittany McGilvra
February 26, 2026
5
out of
5
rating by Brittany McGilvra
"I reached out to Emma one day for a quote on new car insurance as mine went up by $80!!! Emma was so quick and efficient that she got me cheeper car insurance in a matter of 5 minutes! If anyone should want a recommendation I will definitely be recommending her!"
We responded:
"Thank you so much for the kind words, Brittany. We’re thrilled Emma was able to find you cheaper coverage so quickly and we’ll be sure to pass your praise along to her. We truly appreciate your recommendation and are here anytime you or friends need help with insurance. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
bestlife
February 25, 2026
5
out of
5
rating by bestlife
"Emma my agent was great is finding me the best coverage for my vehicle as well as helping me with my renters insurance"
We responded:
"Thank you for the wonderful review! We're thrilled Emma was able to find the best coverage for your vehicle and help with your renters insurance. We'll be sure to pass your kind words along to her. If you need anything else, please reach out anytime. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
wellse
February 25, 2026
5
out of
5
rating by wellse
"The staff at this office is always so friendly, helpful and very responsive - I always feel in great hands with this team!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear our staff has been friendly, helpful, and responsive. We look forward to continuing to provide you with excellent care. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
MARJORIE RENFROW
February 19, 2026
5
out of
5
rating by MARJORIE RENFROW
"Jamie is friendly, open, and easy to communicate with. He presents his product clearly, concisely, and is promptly responsive. Excellent service, attention to detail, and follow-through."
We responded:
"Thank you, Marjorie, for the wonderful review. We're delighted Jamie's friendly communication, clear presentation, prompt responses, attention to detail, and follow-through made your experience excellent. We appreciate your feedback and look forward to serving you again. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Dennis Snook
February 17, 2026
5
out of
5
rating by Dennis Snook
"Emma is very professional and great to work with. Glad to make the switch!"
We responded:
"Thank you, Dennis! We're thrilled Emma was professional and easy to work with, and that you're glad you made the switch. We appreciate your trust and look forward to continuing to serve you. Please contact us anytime if you need anything. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Libby Eggert
February 2, 2026
5
out of
5
rating by Libby Eggert
"Emma walked me through all of my insurance and coverage options, was very communicative, helpful, and thoughtful. We were able to get me set up in under an hour! Would recommend this office."
We responded:
"Thank you, Libby — we’re so glad Emma walked you through your insurance and coverage options and that everything was set up in under an hour. We’ll pass along your kind words to Emma and the team — they appreciate the recommendation. Please reach out anytime if you need anything else. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Dusty Benedict
January 17, 2026
5
out of
5
rating by Dusty Benedict
"Emma was fantastic! Fast, and very knowledgeable. Thanks Emma!"
We responded:
"Thank you, Dusty — we’re thrilled Emma delivered fast, knowledgeable service. We’ll be sure to pass your kind words along to her. We appreciate your feedback and look forward to helping you again. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
xfleerx
December 16, 2025
5
out of
5
rating by xfleerx
"Emma is saving me almost $200 a month just for auto. Such a massive deduction was not expected. The entire team surrounding Brent has been incredible. I would recommend anyone to just call and talk to the team and see what kind of savings you can get. Thank you very much!"
We responded:
"We are thrilled to hear about the savings you found with Emma and our team! It’s wonderful to know that we exceeded your expectations and provided you with such a significant reduction in your auto expenses. Thank you for recommending us to others; we appreciate your trust and support. If you need any further assistance, we're here to help! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Carrie Gunn
December 9, 2025
5
out of
5
rating by Carrie Gunn
"Emma was awesome to work with. Very easy and understanding what I needed for insurance. I will highly recommend her to anyone who needs insurance!!"
We responded:
"Thank you for your wonderful feedback, Carrie! We're thrilled to hear that Emma provided you with excellent service and met your insurance needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Tommie Hinds
December 3, 2025
5
out of
5
rating by Tommie Hinds
"Emma was very good at explaining my options for vehicle insurance and was prompt on returning my phone calls to get this set up"
We responded:
"Thank you for your wonderful feedback, Tommie! We're glad to hear that Emma provided you with excellent service and clear explanations for your vehicle insurance options. Prompt communication is a priority for us, and it's great to know that we met your expectations. We appreciate your business and look forward to assisting you in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Matthew Goodrich
November 13, 2025
5
out of
5
rating by Matthew Goodrich
"Emma handled all of our insurance questions with ease and quickly prepared our quote and got us insured with more coverage for much cheaper than our previous carrier."
We responded:
"Thank you for your wonderful feedback, Matthew! We're thrilled to hear that Emma was able to assist you so efficiently and provide you with better coverage at a lower cost. Your satisfaction is our top priority, and we appreciate you choosing us for your insurance needs. If you need anything else or have more questions in the future, feel free to reach out. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Katie Sisson
November 13, 2025
5
out of
5
rating by Katie Sisson
"Amazing and very friendly"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team. Your kind words motivate us to continue providing top-notch service. We look forward to seeing you again soon! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Phyllis Morris
November 12, 2025
5
out of
5
rating by Phyllis Morris
"Brent is VERY knowledgable and if he doesn't know the answer he will find it. Having gone through a very tough time Brent was nothing short of AMAZING! Now he has been a godsend as I plan to retire. Actually the whole staff is AWESOME!!! I highly recommend them! Emma helped switch my auto insurance saving me 60 plus a month!!"
We responded:
"Phyllis- Very humbled by your kind words. Please know we all do our very best to help with any needs you have."