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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Peters

July 3, 2025

5  out of  5
rating by Mary Peters
"Brent, Emma and Chantal have always been prompt to reply and are very pleasant and knowledgeable. Emma called today and I was insured in less than 10 minutes. Having an agency close by that handles any questions is very reassuring. Highly recommend Brent Nickel State Farm and his staff."
We responded:
"Thank you, Mary, for your kind words! We're thrilled to hear that Brent, Emma, and Chantal provided you with prompt and knowledgeable service. It's great to know that you felt reassured having us close by to assist with your insurance needs. We appreciate your recommendation and look forward to serving you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Jared Kube

July 1, 2025

5  out of  5
rating by Jared Kube
"Great experience switching over home insurance. Roman was very clear and responsive throughout the process."
We responded:
"Thank you for your feedback, Jared! We're thrilled to hear that you had a great experience switching your home insurance. Roman will be delighted to know that his clarity and responsiveness made a positive impact. We appreciate your trust in us and look forward to serving you in the future. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Emily Webster

June 27, 2025

5  out of  5
rating by Emily Webster
"Everyone on the Brent Nickel State Farm team is so helpful and kind! We’ve recently worked with Emma quite a bit and she was always so informative and able to help us with insurance decisions that best fit our needs and set our family up for success. Anytime we’ve reached out with questions, we would hear back from someone on the team quickly ready to help and provide thorough explanations. We’ve never doubted that Emma and the rest of the team desires to provide the best care for our family, and we will always trust them with our insurance needs!"
We responded:
"Thank you for your wonderful feedback, Emily! We're thrilled to hear that Emma and the team were able to assist you effectively and provide the support you needed for your insurance decisions. It's our priority to ensure our clients feel well-informed and cared for. Your trust in us means a lot, and we look forward to continuing to serve you and your family! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Owen Roenneburg

June 26, 2025

5  out of  5
rating by Owen Roenneburg
"Staff was very friendly, knowledgeable, and extremely willing to work with different needs and accommodate various factors. Policies can be updated with little to no hassle. I personally worked with Roman Meyers when I switched over, and he was great!"
We responded:
"Thank you for your kind words, Owen! We're thrilled to hear that you had a positive experience with our team, especially with Roman. Our goal is to provide excellent service and flexibility to meet our customers' needs, and it's wonderful to know we succeeded with you. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Brian Glenn

June 25, 2025

5  out of  5
rating by Brian Glenn
"Roman is super chill and answers 100 questions you have for him regarding anything and everything. Got me the highest coverage for the best price (progressive before, can go kick rocks). Highly recommend"
We responded:
"Thank you for your fantastic review, Brian! We're thrilled to hear that Roman was able to assist you and provide you with the best coverage. Your recommendation means a lot to us, and we're glad to have you as a satisfied customer. If you have any more questions in the future, don’t hesitate to reach out! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Jonathan Willfong

June 25, 2025

5  out of  5
rating by Jonathan Willfong
"Emma was very though with everything and had a great attitude. Made it very easy to transition from prior insurance and saved me a lot."
We responded:
"Thank you for your feedback, Jonathan! We're thrilled to hear that Emma provided excellent service and made your transition smooth. Saving you money is always a priority for us, and we're glad we could help. We appreciate your positive comments and look forward to assisting you in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Justin Danley

June 17, 2025

5  out of  5
rating by Justin Danley
"Roman was awesome! He was very informative and helpful! He had many offers of what State Farm had avaible amd what was best suited for my needs. I will highly recommend State Farm and Roman in the future to anyone who mentions insurance! Thank You! Not only did my policies upgrade from my previous insurance company, but my price went down too! --a very happy new customer!"
We responded:
"Thank you for your fantastic feedback, Justin! We're thrilled to hear that Roman provided you with excellent service and helped you find the best policies for your needs. It's great to know that you were able to upgrade your coverage while saving money at the same time. Your recommendations mean a lot to us, and we look forward to serving you in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Alexandra Buban

June 11, 2025

5  out of  5
rating by Alexandra Buban
"Spoke with Emma Johnston - Super sweet and very knowledgeable regarding what I would need since it is my first time purchasing renters insurance on my own. Highly recommend speaking with Emma with all insurance needs!!"
We responded:
"Thank you for your kind words and for recommending Emma! We're glad to hear that she provided you with the guidance you needed for your first renters insurance purchase. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Megan Cockriel

May 20, 2025

5  out of  5
rating by Megan Cockriel
"Lower rates than I was paying and exceptional customer service!"
We responded:
"Thank you for your feedback, Megan! We're thrilled to hear that you found our rates to be lower and that our customer service met your expectations. We strive to provide the best experience possible for our customers. Your satisfaction is our priority, and we look forward to serving you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Brian Horn

May 14, 2025

5  out of  5
rating by Brian Horn
"Very helpful on all questions asked great people at state farm"
We responded:
"Thank you for your positive feedback! We're glad to hear that our team was able to assist you with all your questions. Your satisfaction is our priority, and we look forward to serving you again in the future. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Garrett Cordes

April 7, 2025

5  out of  5
rating by Garrett Cordes
"Emma was very nice, helpful, and made it a super easy process. Better rates and better coverage."
We responded:
"Thank you for your kind words, Garrett! We're thrilled to hear that Emma provided you with excellent service and helped you find the best rates and coverage. Our team is always here to make the process as easy as possible for our customers. We appreciate your positive feedback! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Gabe Rodriguez

April 2, 2025

5  out of  5
rating by Gabe Rodriguez
"Very easy to talk with the person, kind and friendly. Signed up quickly"
We responded:
"Thank you for your kind words, Gabe! We're glad to hear that you had a positive experience with our team and found the sign-up process easy. We appreciate your feedback! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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clyde tietjens

March 26, 2025

5  out of  5
rating by clyde tietjens
"It's always nice to have someone to speak with to get business took care of that makes you feel like you're speaking with a friend instead of someone who's paid to answer your dumb questions and has no real interest in you. Roman is great to work with and I appreciate the great service provided."
We responded:
"Thank you for your kind words, Clyde! We’re thrilled to hear that you felt supported and valued during your experience. Roman will be glad to know that you appreciate his service. We look forward to assisting you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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TJ Kirk

March 6, 2025

5  out of  5
rating by TJ Kirk
"Roman assisted my family and I with life insurance. He was so very friendly and knowledgable and he easily answered all my questions and got us a fantastic deal! Thanks Roman!"
We responded:
"Thank you for your wonderful review, TJ! We're glad to hear that Roman provided you and your family with excellent service. Your satisfaction is our top priority, and we appreciate your kind words! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Maryann Eddins

March 5, 2025

5  out of  5
rating by Maryann Eddins
"I have been with you for years. Always have been very helpful!!"
We responded:
"Thank you for your continued support, Maryann! We truly appreciate your loyalty and are glad to hear that you find our team helpful. We're always here for you! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Josh Tandy

March 5, 2025

5  out of  5
rating by Josh Tandy
"Great experience. I would definitely recommend their business."
We responded:
"Thank you for your positive review, Josh! We're thrilled to hear you had a great experience with us. Your recommendation means a lot to our team! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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mason

February 25, 2025

5  out of  5
rating by mason
"Excellent service!"
We responded:
"Thank you for your kind words, Mason! We're thrilled to hear that you had an excellent experience with our service. Your support means a lot to us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Lisa Watts

February 21, 2025

5  out of  5
rating by Lisa Watts
"Roman Meyers is an excellent communicator. He offered us great advice and we went with this policy."
We responded:
"Thank you for your wonderful review, Lisa! We're thrilled to hear that Roman provided you with excellent communication and valuable advice. Your satisfaction means a lot to us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Andy L

February 21, 2025

5  out of  5
rating by Andy L
"Roman was phenomenal in presenting a variety of insurance options for our extensive portfolio and customized needs. Would highly recommend working with Roman and his State Farm office."
We responded:
"Thank you for your kind words, Andy! We're thrilled to hear that Roman provided you with exceptional service and tailored options for your needs. Your recommendation means a lot to us!"
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Jodi Haycraft

February 21, 2025

5  out of  5
rating by Jodi Haycraft
"Roman was extremely helpful and answered all of our questions quickly."
We responded:
"Thank you for your review, Jodi! We're glad to hear that Roman was so helpful and responsive to your questions. Our team strives to provide the best service possible, and it's great to know we met your expectations. We appreciate your feedback!"
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Mark and Lisa Watts

February 20, 2025

5  out of  5
rating by Mark and Lisa Watts
"Just switched insurance...Roman Meyers couldn't have been more friendly and helpful - contact him with any questions, he's great."
We responded:
"Thank you for your wonderful review, Mark and Lisa! We're delighted to hear that Roman provided you with friendly and helpful service. Your satisfaction is our priority, and we appreciate your recommendation!"
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Reagan Mackie

February 15, 2025

5  out of  5
rating by Reagan Mackie
"Very helpful and great deal! Roman was super helpful. Would definitely recommend!"
We responded:
"Thank you for your wonderful review, Reagan! We're thrilled to hear that Roman provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you again!"
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Alexander P

February 13, 2025

5  out of  5
rating by Alexander P
"Roman was a huge help in increasing my policy coverage while cutting my costs from my previous insurer!"
We responded:
"We appreciate your feedback, Alexander! It's great to hear that Roman provided you with valuable assistance in enhancing your policy coverage and reducing costs. Thank you for trusting us with your insurance needs!"
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samuel watts

January 31, 2025

5  out of  5
rating by samuel watts
"Saved a ton of money and they were very helpful."
We responded:
"Thank you for your positive review, Samuel! We're glad to hear you saved money and found our team helpful. Your satisfaction is our priority!"
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manuel trevizo

January 28, 2025

5  out of  5
rating by manuel trevizo
"Thank you!"