State Farm® Insurance Agent Brent Nickel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lyndee Ohmstede
November 5, 2024
5
out of
5
rating by Lyndee Ohmstede
"Working with Emma on quotes was such a pleasure. I was impressed with how knowledgeable and thorough Emma was in explaining my options. She took the time to walk me through the details, making sure I understood every step of the process. She was friendly and patient, which created a comfortable environment to ask questions. I truly felt like she had my best interests in mind. If you’re looking for an insurance agent who is both professional and personable, I highly recommend Emma Johnston!"
We responded:
"Thank you for your wonderful review, Lyndee! We're thrilled to hear about your positive experience with Emma. Her dedication to providing thorough and friendly service truly stands out. We appreciate your recommendation and look forward to assisting you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Leslie Turnage
November 4, 2024
5
out of
5
rating by Leslie Turnage
"I came back after years away.. Jay is great! (Maybe a little better than Brent?) Good home town branch, and happy to be back in better coverage with them!"
We responded:
"Thank you for your kind words, Leslie! We’re thrilled to hear that you had a great experience with Jay and that you’re happy to be back with us. Providing excellent coverage and service is our top priority, and we appreciate your continued trust in our team! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
cindy ehrenhard
October 16, 2024
5
out of
5
rating by cindy ehrenhard
"Jay was awesome. Great place affordable and easy and reliable. Best experience I’ve ever had with agent."
We responded:
"Thank you for your wonderful review, Cindy! We're thrilled to hear that Jay made such a positive impact on your experience. We strive to provide great service, and your feedback means a lot to us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Wright Hilpipre
October 3, 2024
5
out of
5
rating by Wright Hilpipre
"Emma Johnston was extremely helpful throughout the entire process of finding and quoting me the right insurance policy that fit my needs and budget!"
We responded:
"Thank you for your wonderful feedback, Wright! We're thrilled to hear that Emma provided you with exceptional service in helping you find the right insurance policy. Your satisfaction is important to us, and we appreciate your kind words! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Michelle Fox
September 25, 2024
5
out of
5
rating by Michelle Fox
"Just got signed up for car insurance and the representative was very nice and informative and answered all of our questions and explained everything thoroughly and the process was simple and easy he did a great job."
We responded:
"Thank you for your wonderful review, Michelle! We're delighted to hear that you had a positive experience with our representative. It's great to know that your questions were answered and the process was smooth for you. We appreciate your feedback and look forward to serving you in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
s h
September 5, 2024
5
out of
5
rating by s h
"He was great. Gave us a good experience with the little we did know before coming in today."
We responded:
"Thank you for the outstanding review, S H! We're glad you had a great experience with us and we're here to assist you anytime. Your feedback is highly appreciated. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Karen Childs
August 26, 2024
5
out of
5
rating by Karen Childs
"Great experience and Jay was very helpful. Easy to join State Farm and get the bundle I needed. Thank you very much!"
We responded:
"Thank you for your kind words, Karen! We are pleased to know you found Jay helpful and the process was easy for you. We strive to provide the best service possible, hope to continue serving your needs in the future. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Laura Hovenga
August 23, 2024
5
out of
5
rating by Laura Hovenga
"Great service and very kind! Jay was awesome at figuring out an auto policy for an out of state graduate student."
We responded:
"We're delighted to hear your positive feedback, Laura! It's great knowing Jay could provide you with the kind service and expertise that you needed. We'll be sure to let him know of your praise. Thank you for choosing us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
CindyLee Kimmer
August 22, 2024
5
out of
5
rating by CindyLee Kimmer
"Thank you Jay for answering all my questions! It was a pleasure talking to you and receiving a good rate and the opportunity to save on my auto insurance. I will definitely recommend you to anyone I know who is looking for a better rate than what they currently have 😁"
We responded:
"CindyLee, we are thrilled to hear your positive feedback about our service and that you had a good experience with Jay. We're equally glad to know you found our rates competitive. We appreciate your willingness to recommend us! Thank you very much! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Dori Pearce
August 12, 2024
5
out of
5
rating by Dori Pearce
"This transfer was super simple and easy. Jay answered my questions promptly and thoroughly. He also communicated in my preferred method. I. E. Texting/email"
We responded:
"We're glad to hear that you found our process simple and easy, Dori. Your compliments about Jay's prompt assistance certainly delight us. Looking forward to serving you again. Thanks! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Deb Janssen
August 7, 2024
5
out of
5
rating by Deb Janssen
"Very friendly and helpful. Was satisfied with quote. Would recommend as an insurance agent."
We responded:
"We're thrilled to learn about your positive experience with us, Deb! Thank you for your recommendation and for appreciating our service. We strive to keep our clients happy. Looking forward to serving you again! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Helen Spinler
August 5, 2024
5
out of
5
rating by Helen Spinler
"Jay was amazing! He was friendly and full Of information. He took the time to give me all the discounts he could for the best quote available."
We responded:
"We're glad to hear you had a positive experience with Jay, Helen! We believe in giving all our clients a well-informed, friendly service with the best offers possible. Thank you for recognizing our efforts. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
Steven Menninga
August 2, 2024
5
out of
5
rating by Steven Menninga
"Always the best “No-Hassle” professional service!!! Very knowledgable and helpful!!!"
We responded:
"We appreciate you so much. Great customers make our job so enjoyable!"
Jake Harrison
July 31, 2024
5
out of
5
rating by Jake Harrison
"I worked with Jay to get set up with Auto and Home. He was quick to respond and obviously cared about getting me the right deal for my specific situation. Very nice, not pushy at all. Impressed!"
We responded:
"Thank you for your kind words, Jake! We're glad your experience with Jay was a positive one and that he was able to assist with your Auto and Home needs. Your appreciation for our staff only fuels our commitment to excellent customer service. Brent Nickel State Farm Agent - Grinnell, IA "
Jared Johnston
July 27, 2024
5
out of
5
rating by Jared Johnston
"Jay did a great job communicating to me during the process of quotes and options of coverages. He was patient as I asked a lot of questions to make sure we had the coverage we were looking for. And we saved a substantial amount by switching, so I recommend letting State Farm give you a quote."
We responded:
"Thank you for the glowing review, Jared! We're thrilled to hear about your positive experience with Jay and how he helped find the right coverages for you while also saving money. We always strive to give our customers the best service possible and your recommendation means a lot to us. Thank you for choosing State Farm!"
Robin Strangfeld
July 18, 2024
5
out of
5
rating by Robin Strangfeld
"Amazing communication! Superful help! I feel like someone is keeping an eye on things for me and I love that!"
We responded:
"We appreciate you and the kind words!"
Jane Johnson
July 11, 2024
5
out of
5
rating by Jane Johnson
"Very helpful, friendly, professional. Available by phone (always answer) during work hours. Quick response and follow up! Great representation of State Farm!!"
We responded:
"Thank you for your feedback, Jane! We're glad to hear that you found our team helpful and professional. We appreciate your kind words and are incredibly proud to represent State Farm."
Dan Sharr
June 28, 2024
5
out of
5
rating by Dan Sharr
"Jay was great. Was helpful in getting quotes to us. Would highly recommend doing business with them."
We responded:
"We're delighted to hear that you had a great experience with Jay and found our services helpful. Your kind words and recommendation mean a lot to us. Thank you, Dan!"
David Morrison
June 27, 2024
5
out of
5
rating by David Morrison
"Greg was awesome to help out with all my insurance questions. Very responsive & produced a quote in a timely manner. Looking forward to working with the Brent, Greg and team."
We responded:
"Thank you for the kind words. We appreciate you and the opportunity to assist with all your needs "
A Opp
June 25, 2024
5
out of
5
rating by A Opp
"Awesome customer service and explanation of policy coverage."
We responded:
"We're glad you appreciated our customer service and policy coverage explanation, A Opp! Your satisfaction is our top priority. Thanks for your encouraging words."
Julie Ogbourne
June 21, 2024
5
out of
5
rating by Julie Ogbourne
"Shantel and Brent have been super helpful whenever we are in need. They are always there to help us when we have questions or concerns!"
We responded:
"Thank you for your kind words, Julie! We're thrilled that Shantel and Brent were able to assist you effectively. Your satisfaction is our priority. We look forward to continuing to serve you."
Chad Alan
June 13, 2024
5
out of
5
rating by Chad Alan
"Professional, informative, compassionate. Thanks!"
Katelynn Brockett
June 12, 2024
5
out of
5
rating by Katelynn Brockett
"Excellent customer service Greg walks u threw everything"
We responded:
"Katelynn- thank you so much for your business. Happy to assist with your home, auto and life insurance!"
Kyle Townsend
May 30, 2024
5
out of
5
rating by Kyle Townsend
"Always helpful and responsive."
Kasey Bryan
May 22, 2024
5
out of
5
rating by Kasey Bryan
"Greg has been so amazing and informative about how things work and what you try to do for people! Just got auto as of now, but will be looking into bundling for sure! Thank you so so much 🙏"