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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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clyde tietjens

March 26, 2025

5  out of  5
rating by clyde tietjens
"It's always nice to have someone to speak with to get business took care of that makes you feel like you're speaking with a friend instead of someone who's paid to answer your dumb questions and has no real interest in you. Roman is great to work with and I appreciate the great service provided."
We responded:
"Thank you for your kind words, Clyde! We’re thrilled to hear that you felt supported and valued during your experience. Roman will be glad to know that you appreciate his service. We look forward to assisting you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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TJ Kirk

March 6, 2025

5  out of  5
rating by TJ Kirk
"Roman assisted my family and I with life insurance. He was so very friendly and knowledgable and he easily answered all my questions and got us a fantastic deal! Thanks Roman!"
We responded:
"Thank you for your wonderful review, TJ! We're glad to hear that Roman provided you and your family with excellent service. Your satisfaction is our top priority, and we appreciate your kind words! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Maryann Eddins

March 5, 2025

5  out of  5
rating by Maryann Eddins
"I have been with you for years. Always have been very helpful!!"
We responded:
"Thank you for your continued support, Maryann! We truly appreciate your loyalty and are glad to hear that you find our team helpful. We're always here for you! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Josh Tandy

March 5, 2025

5  out of  5
rating by Josh Tandy
"Great experience. I would definitely recommend their business."
We responded:
"Thank you for your positive review, Josh! We're thrilled to hear you had a great experience with us. Your recommendation means a lot to our team! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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mason

February 25, 2025

5  out of  5
rating by mason
"Excellent service!"
We responded:
"Thank you for your kind words, Mason! We're thrilled to hear that you had an excellent experience with our service. Your support means a lot to us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Lisa Watts

February 21, 2025

5  out of  5
rating by Lisa Watts
"Roman Meyers is an excellent communicator. He offered us great advice and we went with this policy."
We responded:
"Thank you for your wonderful review, Lisa! We're thrilled to hear that Roman provided you with excellent communication and valuable advice. Your satisfaction means a lot to us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Andy L

February 21, 2025

5  out of  5
rating by Andy L
"Roman was phenomenal in presenting a variety of insurance options for our extensive portfolio and customized needs. Would highly recommend working with Roman and his State Farm office."
We responded:
"Thank you for your kind words, Andy! We're thrilled to hear that Roman provided you with exceptional service and tailored options for your needs. Your recommendation means a lot to us!"
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Jodi Haycraft

February 21, 2025

5  out of  5
rating by Jodi Haycraft
"Roman was extremely helpful and answered all of our questions quickly."
We responded:
"Thank you for your review, Jodi! We're glad to hear that Roman was so helpful and responsive to your questions. Our team strives to provide the best service possible, and it's great to know we met your expectations. We appreciate your feedback!"
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Mark and Lisa Watts

February 20, 2025

5  out of  5
rating by Mark and Lisa Watts
"Just switched insurance...Roman Meyers couldn't have been more friendly and helpful - contact him with any questions, he's great."
We responded:
"Thank you for your wonderful review, Mark and Lisa! We're delighted to hear that Roman provided you with friendly and helpful service. Your satisfaction is our priority, and we appreciate your recommendation!"
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Reagan Mackie

February 15, 2025

5  out of  5
rating by Reagan Mackie
"Very helpful and great deal! Roman was super helpful. Would definitely recommend!"
We responded:
"Thank you for your wonderful review, Reagan! We're thrilled to hear that Roman provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you again!"
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Alexander P

February 13, 2025

5  out of  5
rating by Alexander P
"Roman was a huge help in increasing my policy coverage while cutting my costs from my previous insurer!"
We responded:
"We appreciate your feedback, Alexander! It's great to hear that Roman provided you with valuable assistance in enhancing your policy coverage and reducing costs. Thank you for trusting us with your insurance needs!"
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samuel watts

January 31, 2025

5  out of  5
rating by samuel watts
"Saved a ton of money and they were very helpful."
We responded:
"Thank you for your positive review, Samuel! We're glad to hear you saved money and found our team helpful. Your satisfaction is our priority!"
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manuel trevizo

January 28, 2025

5  out of  5
rating by manuel trevizo
"Thank you!"
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Bryan Spriggs

January 27, 2025

5  out of  5
rating by Bryan Spriggs
"Emma was so helpful in getting us a quote and getting everything set up plus answering all of our questions."
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Sondra Meyers

January 23, 2025

5  out of  5
rating by Sondra Meyers
"Great service and quick response to our needs. Highly recommend! Working with Roman."
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Amanda Tuttle

January 22, 2025

5  out of  5
rating by Amanda Tuttle
"Jamie and Shantel have been helping us for a while with our insurance needs. They always make it very simple to make changes! Usually making phone calls to your insurance company is not very pleasant, but with them it's pretty enjoyable!! Keep up the great work!"
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Rose Puls

January 16, 2025

5  out of  5
rating by Rose Puls
"Brent, Shantel & the entire staff at State Farm have been wonderful to work with over the years. (We've been with State Farm for 35-40 years!!) Whenever I've needed them they have always been there for me and taken the time to anwer all of my many questions. They truly are a "good neighbor" to have and I would recommend them to anyone."
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Karla Robison

December 31, 2024

5  out of  5
rating by Karla Robison
"Emma made switching our auto and hone policies a breeze. She was very informative and efficient."
We responded:
"Thank you for the wonderful review, Karla! We're thrilled to hear that Emma made the process easy for you. Your satisfaction is our top priority, and we appreciate your feedback! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Patricia Munoz

November 26, 2024

5  out of  5
rating by Patricia Munoz
"Hello, my name is Patty & I signed up for State Farm insurance today. Emma the agent I spoke with was like talking to a friend. She was very knowledgeable & quoted me different options on home & auto. She took her time to answer questions & explain how State Farm is there for their insureds. I feel protected knowing they are on my side! Thanks Grinnell, IA office for everything!"
We responded:
"Thank you for your wonderful review, Patty! We’re thrilled to hear that Emma provided you with such a friendly and informative experience. Your peace of mind is our priority, and we appreciate your trust in us. If you need any further assistance, feel free to reach out! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Lyndee Ohmstede

November 5, 2024

5  out of  5
rating by Lyndee Ohmstede
"Working with Emma on quotes was such a pleasure. I was impressed with how knowledgeable and thorough Emma was in explaining my options. She took the time to walk me through the details, making sure I understood every step of the process. She was friendly and patient, which created a comfortable environment to ask questions. I truly felt like she had my best interests in mind. If you’re looking for an insurance agent who is both professional and personable, I highly recommend Emma Johnston!"
We responded:
"Thank you for your wonderful review, Lyndee! We're thrilled to hear about your positive experience with Emma. Her dedication to providing thorough and friendly service truly stands out. We appreciate your recommendation and look forward to assisting you again in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Leslie Turnage

November 4, 2024

5  out of  5
rating by Leslie Turnage
"I came back after years away.. Jay is great! (Maybe a little better than Brent?) Good home town branch, and happy to be back in better coverage with them!"
We responded:
"Thank you for your kind words, Leslie! We’re thrilled to hear that you had a great experience with Jay and that you’re happy to be back with us. Providing excellent coverage and service is our top priority, and we appreciate your continued trust in our team! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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cindy ehrenhard

October 16, 2024

5  out of  5
rating by cindy ehrenhard
"Jay was awesome. Great place affordable and easy and reliable. Best experience I’ve ever had with agent."
We responded:
"Thank you for your wonderful review, Cindy! We're thrilled to hear that Jay made such a positive impact on your experience. We strive to provide great service, and your feedback means a lot to us! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Wright Hilpipre

October 3, 2024

5  out of  5
rating by Wright Hilpipre
"Emma Johnston was extremely helpful throughout the entire process of finding and quoting me the right insurance policy that fit my needs and budget!"
We responded:
"Thank you for your wonderful feedback, Wright! We're thrilled to hear that Emma provided you with exceptional service in helping you find the right insurance policy. Your satisfaction is important to us, and we appreciate your kind words! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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Michelle Fox

September 25, 2024

5  out of  5
rating by Michelle Fox
"Just got signed up for car insurance and the representative was very nice and informative and answered all of our questions and explained everything thoroughly and the process was simple and easy he did a great job."
We responded:
"Thank you for your wonderful review, Michelle! We're delighted to hear that you had a positive experience with our representative. It's great to know that your questions were answered and the process was smooth for you. We appreciate your feedback and look forward to serving you in the future! Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"
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s h

September 5, 2024

5  out of  5
rating by s h
"He was great. Gave us a good experience with the little we did know before coming in today."
We responded:
"Thank you for the outstanding review, S H! We're glad you had a great experience with us and we're here to assist you anytime. Your feedback is highly appreciated. Brent Nickel, Agent - Serving Iowa, Illinois and Minnesota"